Respect for Your Privacy
At Rollinhead.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or interact with our services. By accessing our website or using our services, you consent to the collection and use of your information as described in this Privacy Policy.
Collecting Data
We collect personal information, IP address, browser type, operating system, referring URLs, device information, and other usage details, necessary to provide a safe, smooth, efficient, customized, and enjoyable experience using the Site and services provided by Rollinhead.com.
Additionally, if you choose to interact with us through our contact forms or customer support channels, we may collect personal information such as your name, email address, phone number, and any other information you provide voluntarily.
We receive and store any information you enter on the Site or give us in any other way, for example contact details provided in correspondence. We indicate which fields are required and which fields are optional, and the purpose the data will be used for. You are always free to withhold information by not using a particular service or feature, or to withhold consent for a particular purpose. We automatically track certain information based on how you use the Site. We employ this information to do internal research on our users’ demographics, interests, and behavior to better understand, protect, and serve you.
We use “cookies” to help analyze our Web page flow, measure promotional effectiveness, and promote trust and safety. You can always decline our cookies if your browser permits. This means, though, that you may not be able to use certain features on the Site.
Using your information
We use your personal and business information to deliver the services and in the file we maintain about you. This information may be used, for example, to resolve disputes; troubleshoot problems; measure consumer interest in our products and services; inform you about products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our User Agreement; and in other ways we’ll describe at the time of collection.
We may use some of your personal information to improve our marketing and promotional efforts; analyze Site usage; improve our content and product offerings; and customize the Site’s content, layout, and services.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties without your consent. However, we may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential. As part of our operational framework, Rollinhead.com is affiliated with and shares certain business functions with Ductvice Private Limited. While our data protection policies remain stringent, some data processing and compliance measures may be conducted in collaboration with Ductvice Private Limited to ensure optimal service delivery and adherence to regulatory standards.
We may also disclose your information when we believe it is necessary to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.
Data Security
We implement a variety of security measures to safeguard your personal information and maintain its confidentiality. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. These third-party sites have their own privacy policies, and we encourage you to review them before providing any personal information. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to the Policy Statement
Internet technology is rapidly developing, and we need to maintain our flexibility to provide you with the best possible service. If we need to change our policy, we post these changes on the Site as soon as they go into effect.
Class Action Waiver
You hereby agree to refrain from and waive all rights to participate in a class action, a class-wide arbitration, claims brought in a representative capacity, or consolidated claims involving another person's User Data. Upon the date of submission of your User Data, you shall have thirty (30) days to opt-out of this arbitration agreement. After thirty (30) days these terms of this Section hereby become final and binding.
Agreement to Arbitrate
You and we each agree that any and all disputes or claims that relate to or arise from your use of or access to our Services, or any products or services sold, offered, or purchased through our Services shall be resolved exclusively through final and binding arbitration, rather than in court, except that you may assert claims in small claims court, if your claims qualify. The Arbitration and Conciliation Act, 1996 (India) governs the interpretation and enforcement of this Agreement to Arbitrate section (this "Agreement to Arbitrate").
Prohibition of Class and Representative Actions and Non-Individualized Relief
You and we agree that each of us may bring claims against the other only on an individual basis and not as a plaintiff or class member in any purported class or representative action or proceeding, including but not limited to actions under the Telephone Consumer Protection Act, 47 U.S.C. § 227 et seq. Unless both you and us agree otherwise, the arbitrator may not consolidate or join more than one person's or party's claims, and may not otherwise preside over any form of a consolidated, representative, or class proceeding. The arbitrator may award relief, including monetary, injunctive, and declaratory relief, only in favor of the individual party seeking relief and only to the extent necessary to provide relief necessitated by that party's individual claim(s). Any relief awarded cannot affect our other users.
Arbitration Procedures
The arbitrator, and not any competent court in Lucknow, Uttar Pradesh, India or agency, shall have exclusive authority to resolve any dispute arising out of or relating to the interpretation, applicability, enforceability or formation of this Agreement to Arbitrate, any part of it, or of this Agreement including, but not limited to, any claim that all or any part of the Agreement to Arbitrate or this Agreement is void or voidable.
The arbitration will be conducted by the Indian Council of Arbitration ("ICA") or a mutually agreed sole arbitrator under its rules and procedures, including the ICA's Supplementary Procedures for Consumer-Related Disputes (as applicable), as modified by this Agreement to Arbitrate. The rules and procedures of the Indian Council of Arbitration (ICA) and a form for initiating arbitration proceedings is available on the ICA's site at https://www.icaindia.co.in.
The arbitration shall be held in the Lucknow, Uttar Pradesh, India. If the value of the relief sought is INR 7,50,000 or less, you or we may elect to have the arbitration conducted by telephone or based solely on written submissions, which election shall be binding on you and us subject to the arbitrator's discretion to require an in-person hearing, if the circumstances warrant. Attendance at an in-person hearing may be made by telephone by you and/or us, unless the arbitrator requires otherwise.
The arbitrator will decide the substance of all claims in accordance with the laws of India, including recognized principles of equity, and will honor all claims of privilege recognized by law. The arbitrator shall not be bound by rulings in prior arbitrations involving our other users, but is bound by rulings in prior arbitrations involving the same user to the extent required by applicable law. The arbitrator's award shall be final and binding and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.
This arbitration provision shall survive termination of this Agreement to Arbitrate and the closing of your Account or your use of or access to our Services, or any products or services sold, offered, or purchased through our Services.
Costs of Arbitration
Payment of all filing, administration and arbitrator fees will be governed by the rules and procedures of the Indian Council of Arbitration (ICA), unless otherwise stated in this Agreement to Arbitrate. If the value of the relief sought is INR 7,50,000 or less, at your request, we will pay all filing, administration, and arbitrator fees associated with the arbitration. Any request for payment of fees by us should be submitted by mail to the ICA or the sole arbitrator along with your Demand for Arbitration and we will make arrangements to pay all necessary fees directly to the ICA. If the value of the relief sought is more than INR 7,50,000 and you are able to demonstrate that the costs of arbitration will be prohibitive as compared to the costs of litigation, we will pay as much of the filing, administration, and arbitrator fees as the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive. In the event the arbitrator determines the claim(s) you assert in the arbitration to be frivolous, you agree to reimburse us for all fees associated with the arbitration paid by us on your behalf, which you otherwise would be obligated to pay under the rules and procedures of the Indian Council of Arbitration (ICA).
Contact Us
If you have any questions or concerns about our Privacy Policy or the way we handle your personal information, please contact us at contact@rollinhead.com.
By using our website or services, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our website or services.